State Farm® Insurance Agent Amy Falcon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Laurens Vanzaltbommel
October 6, 2026
5
out of
5
rating by Laurens Vanzaltbommel
"Karen was very helpful and made the procedure very easy."
We responded:
"Laurens, thank you for taking the time to leave us a review! I'm happy to hear that Karen was able to assist you and make the process smooth. We appreciate your feedback and support. Let us know if we can help with anything else!"
Marlys Sierra
October 2, 2026
5
out of
5
rating by Marlys Sierra
"Always super helpful !"
We responded:
"Marlys, thank you for the 5 stars! I'm glad to hear that you find our office super helpful. We're here to make things easy for you. Let us know if we can help with anything else!"
John Wert
September 29, 2026
5
out of
5
rating by John Wert
"Great customer service and extremely helpful in getting the best rates"
We responded:
"Thank you, John! I'm happy to hear that you found our customer service great and that we could help you secure the best rates. We appreciate your support!"
Kourtni Streams
September 19, 2026
5
out of
5
rating by Kourtni Streams
"Such a wonderful company with an amazing staff! Tiffany is such a caring agent and goes above and beyond for her clients! I definitely will be a long time customer!☺️"
We responded:
"Thank you, Kourtni, for the amazing review! Our team works hard to provide a great insurance experience in Metairie and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Dariela Lozano
September 18, 2026
5
out of
5
rating by Dariela Lozano
"Tiffany Mercer provided incredible service and was so patient with me. She took the time to answer all my questions and carefully explain my policy without making me feel rushed. Super friendly, professional, and helpful. Highly recommended!"
We responded:
"Thank you, Dariela! I'm happy to hear that Tiffany provided you with such incredible service. It's great to know she was patient and thorough in explaining your policy. We appreciate your recommendation and are here if you need anything else!"
Chinmaya Mutalik
September 18, 2026
5
out of
5
rating by Chinmaya Mutalik
"I worked with Tiffany for my auto and renter insurance. Best service and highly recommended!"
We responded:
"Chinmaya, I'm happy to hear that Tiffany provided you with the best service for your auto and renter insurance. We appreciate your recommendation. Please reach out if you need anything!"
Ricardo José Castellano
September 16, 2026
5
out of
5
rating by Ricardo José Castellano
"I had a very pleasant experience getting my renters insurance. The service was excellent, and I’m very happy with the attention I received as a customer. Everything was explained clearly, the process was easy, and the pricing was very reasonable. I really appreciate the friendly and professional service. Highly recommended!"
We responded:
"Thank you, Ricardo, for sharing your experience! I'm glad to hear that you found the process of getting your insurance easy and that you appreciated the clear explanations and reasonable pricing. It's wonderful to know you felt well taken care of by our team. We appreciate your recommendation! Feel free to reach out if you need anything else!"
dolores mcguire
September 2, 2026
5
out of
5
rating by dolores mcguire
"Karen has been my state farm agent for over 30 years. She helps her customers in every way that she can. She's also very professional. If you're looking for a good agent ask for Karen. She's the best 👌"
We responded:
"Thank you, Dolores! I'm so happy to hear about your positive experience with Karen over the years. She truly cares about helping everyone and maintaining a high level of professionalism. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Sandra Irish
September 1, 2026
5
out of
5
rating by Sandra Irish
"Karen Ascani was very helpful and informative. We are researching costs for a possible purchase so we did not purchase any insurance at this time but plan to do so if we go forward with the real estate purchase."
We responded:
"Sandra, thank you for taking the time to leave us a review! I'm glad to hear that Karen was able to provide you with helpful and informative assistance. If you decide to move forward with your real estate purchase, we're here to help with any insurance needs you might have. Feel free to reach out if you need anything else!"
Theodora Cullen
August 21, 2026
5
out of
5
rating by Theodora Cullen
"I have had both personal and business insurance policies with Amy Falcons office for for years. Their office staff have always been responsive and professional. They listen to my needs and they have always worked quickly to accommodate them. I highly recommend them."
We responded:
"Thank you, Theodora, for your wonderful review! I'm happy to hear that you've had such a positive experience with our office over the years. We always strive to be responsive and professional, and it's great to know we've met your needs. We appreciate your recommendation! Feel free to reach out if you need anything else."
Sheila Grissett
August 20, 2026
5
out of
5
rating by Sheila Grissett
"I enjoy doing business with Amy Falcon’s State Farm agency in Metairie because of her incredibly helpful, pleasant staff. Everyone I’ve dealt with has been that way, but Jodi Rizzuto (recently retired) and and Karen Ascani - my go-to person in Amy's office - both go above and beyond whatever I need. I have left professionals before because of poor staff, and I stay with others because of a staff like this one."
We responded:
"Thank you, Sheila! I'm happy to hear that our team, especially Jodi, has made such a positive impact on your experience. We strive to provide the best service possible, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
John Blackwell
August 19, 2026
5
out of
5
rating by John Blackwell
"Went to State Farm today for Condo insurance and life insurance, I already have my car insurance with them. Karen Ascani helped me today, she was very helpful taking care of everything, I’ve always had a positive experience at Amy Falcon’s State Farm!"
We responded:
"Thank you, John! I'm happy to hear that Karen was able to assist you with your insurance needs. It's great to know you've consistently had positive experiences with us. We're always here to help if anything else comes up!"
Carolyn Lawson
August 18, 2026
5
out of
5
rating by Carolyn Lawson
"Karen was very patient and full of information we needed."
We responded:
"Thank you, Carolyn! I'm happy to hear that Karen was able to provide you with the patience and information you needed. We're here to make sure you have all the support you require. Let us know if we can help with anything else!"
Brian Ronquillo
August 14, 2026
5
out of
5
rating by Brian Ronquillo
"Tiffany at Amy’s office is a rockstar and so pleasant to work with. She knowledgeable and answers all my silly questions"
We responded:
"Brian, thank you for taking the time to leave us a review! I'm happy to hear that Tiffany has been so helpful and pleasant to work with. We appreciate your kind words and are glad to have you as part of our office family. Feel free to reach out if you need anything else!"
Jessica Drouant
August 12, 2026
5
out of
5
rating by Jessica Drouant
"Tiffany Mercer was very helpful in helping me and my family set up important stuff before I had to leave for college, she was very patient and we are extremely thankful for her help."
We responded:
"Jessica, thank you for taking the time to leave us a review! I'm really happy to hear that Tiffany was able to assist you and your family with everything you needed before heading off to college. We appreciate your kind words and are always here to help. Let us know if we can help with anything else!"
William Richins
August 11, 2026
5
out of
5
rating by William Richins
"Very efficient and fully explained the coverage. Interfaced with my apartments’ management staff promptly. Definitely a people person and a pleasure to do business with."
We responded:
"William, thank you for taking the time to leave us a review! I'm happy to hear that you found our service efficient and that we could assist promptly. It's great to know you had a positive experience with us. Feel free to reach out if you need anything else!"
Cynthia Castay
July 28, 2026
5
out of
5
rating by Cynthia Castay
"I called my State Farm office to add a new vehicle to my insurance policy, and Tiffany Mercer was extremely helpful throughout the entire process.
She took the time to gather all of my information and clearly explained everything I needed to complete my request. The next day, she even called to check on my progress with purchasing my new vehicle. Once I had everything ready, Tiffany quickly got my new vehicle added to my policy. In no time at all, my insurance was active.
Thank you, Tiffany Mercer, for your outstanding customer service, professionalism, and prompt assistance. I truly appreciate how easy and stress-free you made the entire process!"
We responded:
"Thank you for taking the time to leave us a review, Cynthia! I'm so glad to hear that Tiffany was able to make the process smooth and stress-free for you. We always aim to provide outstanding service, and it's wonderful to know Tiffany delivered just that. We're here if you need anything else!"
Russ A
July 21, 2026
5
out of
5
rating by Russ A
"My State Farm Agent Karen Ascani is an exceptional agent! She worked with me to provide the best overage for my vehicles as well as my home. She is extremely courteous and helpful in choosing the policies that best fit my needs. Give her a call at Amy Falcon State Farm!"
We responded:
"Russ, thank you for your wonderful feedback! I'm delighted to hear that Jodi is providing you with excellent service and helping you save money. We truly appreciate your support and are here for any questions you might have. Let us know if there's anything else we can assist you with!"
Mary Ruiz
July 20, 2026
5
out of
5
rating by Mary Ruiz
"I visited Amy Falcon's office to deliver the Defensive Driving Course certificate along with a few changes on one of my policies. I received a friendly greeting by Karen. She processed all my request and answered all my questions. She was very professional and completed all my request."
We responded:
"Mary, I'm happy to hear that Karen provided you with a friendly and professional experience while handling your requests. We appreciate your feedback and are glad we could assist you. Let us know if we can help with anything else!"
BIG OGZ
July 10, 2026
5
out of
5
rating by BIG OGZ
"Ms. Tiffany Mercer at Amy Falcon's Agency is amazing. She is thoughtful and considerate and goes way above and beyond for her clients. Love this insurance office."
We responded:
"Thank you! I'm happy to hear that Tiffany has made such a positive impact with her thoughtful and considerate service. We're glad to have you as part of our office family. Let us know if we can help with anything else!"
Mark Bitterwolf
July 10, 2026
5
out of
5
rating by Mark Bitterwolf
"Always enjoy working with Karen, very professional and knowledgeable. Thank for all the advice and guidance over 30 years!"
We responded:
"Thank you, Mark, for sharing your experience! I'm happy to know that Karen's professionalism and expertise have made your interactions enjoyable. We're grateful to have her on our team."
Nae'
June 30, 2026
5
out of
5
rating by Nae'
"My State Farm agent Tiffany Mercer is one of the kindest, most detail oriented professional"
We responded:
"Nae', thank you for taking the time to leave us a review! I'm happy to hear that Tiffany's kindness and attention to detail made such a positive impression. We're lucky to have her on our team. Feel free to reach out if you need anything else!"
DD Dennis
June 25, 2026
5
out of
5
rating by DD Dennis
"I have been a long time client of Amy Falcon’s State Farm Agency for over 20 years. I have always received outstanding service from Amy, Karen, Jody and the entire team. I highly recommend this office for all of your insurance needs!"
We responded:
"Thank you, DD Dennis! I'm so happy to hear that you've been with us for over 20 years and have consistently received outstanding service from our team. Your recommendation means a lot to us. We're always here to help with any of your insurance needs!"
Logan Lange
June 22, 2026
5
out of
5
rating by Logan Lange
"Tiffany did fantastic! Helped me lower my rates significantly , and helped ensure I understand the policy fully. Great service , highly recommend !!"
We responded:
"Logan, thank you for taking the time to leave us a review! I'm happy to hear that Tiffany was able to assist you in lowering your rates and ensuring you understood your policy. We appreciate your recommendation and are glad you had a great experience with our service. Feel free to reach out if you need anything else!"
Donna Timken
June 9, 2026
5
out of
5
rating by Donna Timken
"Karen was both professional and knowledgeable. She offered both good advice and helpful information."
We responded:
"Thank you, Donna! I'm happy to hear that Karen provided you with professional and knowledgeable service. It's great to know she could offer valuable advice and information. We're always here to help if you need anything else!"