State Farm® Insurance Agent Amy Falcon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jaime Pena
February 11, 2026
5
out of
5
rating by Jaime Pena
"Always very helpful and reminds me about other types of products that I may need"
We responded:
"Thank you, Jaime! I'm happy to hear that you find our reminders and assistance helpful. It's important to us that you have the coverage you need. If you ever have questions or need further assistance, feel free to reach out!"
Destined For Greatness
February 9, 2026
5
out of
5
rating by Destined For Greatness
"I have been a proud member of State Farm for decades . My agent Karen Ascani has been with our family for decades and has helped us Through every phase of life. She has been the one to lean on no matter what and has celebrated many many many milestones. The amount of work and time and dedication she has put in has been remarkable in the sense of realizing she not only loves what she does but she cares about those she is assigned to help. We have never had a problem getting in touch with Karen for any reason and she has been a wonderful agent to work with throughout my entire time with State Farm. I have never been more comfortable with anyone and cannot believe I have not shouted her out sooner, for that I am sorry because you truly deserve it. In light of everything I have gone through recently with an accident I have realized how wonderful this group is and there is NO ONE OUT THERE LIKE THEM. Karen I just want you to know I appreciate you and all the help and how comfortable and easy you made things for me and my family with all of our needs . All the calls and all the emails when I had questions , concerns, difficulties or was overwhelmed-smile you made it all easy and a solution possible. Thank you for celebrating me and my family through every milestone and being there through the highs and lows . How amazing you are !!!!!!!!! Shout out to one of the most dedicated agents there is and how lucky you would be to have her !!!!!"
We responded:
"Thank you so much for sharing your heartfelt experience! I'm truly happy to hear how Karen has been such a supportive and dedicated agent for you and your family over the years. It's wonderful to know that she has been there for you through every milestone and challenge, making things comfortable and easy. Your appreciation means a lot to us, and I'll be sure to pass along your kind words to Karen. If there's anything else we can assist you with, please feel free to reach out."
Sheila Grissett
January 26, 2026
5
out of
5
rating by Sheila Grissett
"I enjoy doing business with Amy Falcon’s State Farm agency in Metairie because of her incredibly helpful, pleasant staff. Everyone I’ve dealt with has been that way, but Jodi Rizzuto goes above and beyond the call of duty every time I need help or answers. I have left professionals before because of poor staff, and I stay with others because of a staff like this one."
We responded:
"Thank you, Sheila! I'm happy to hear that our team, especially Jodi, has made such a positive impact on your experience. We strive to provide the best service possible, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Rachel Westerfield
January 21, 2026
5
out of
5
rating by Rachel Westerfield
"Best in the business! Staff is kind, efficient, and always willing to help!"
We responded:
"Thank you, Rachel! I'm happy to hear that you find our team kind and efficient. We're always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
C C (C C)
January 19, 2026
5
out of
5
rating by C C (C C)
"I always have a pleasant and professional experience!"
We responded:
"Thank you for the fantastic rating! I'm happy to know you had a positive experience with our office. If you ever have questions or need assistance, feel free to reach out. We’re here to help!"
Shahira Barrosse
January 8, 2026
5
out of
5
rating by Shahira Barrosse
"I was referred by a friend and I’m absolutely thankful that Karen was able to work me. She’s awesome!!"
We responded:
"Shahira, thank you for your kind words! I'm happy to hear that Karen provided you with such a positive experience. We’re grateful for your trust and are here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Rafael Cortes
December 15, 2025
5
out of
5
rating by Rafael Cortes
"Excellent customer service."
We responded:
"Thank you, Rafael! I'm happy to know you had an excellent experience with our customer service. If there's anything else we can assist you with, feel free to reach out anytime!"
Jonquel Carter
December 3, 2025
5
out of
5
rating by Jonquel Carter
"Tiffany provided great service today!"
We responded:
"Thank you, Jonquel! I'm happy to hear that Tiffany delivered great service. Our team is dedicated to providing excellent support, and it's wonderful to know Tiffany made a positive impact. If you have any more questions or need assistance, feel free to reach out!"
Joseph Ascani
November 20, 2025
5
out of
5
rating by Joseph Ascani
"Amy falcon and her team have always done great work! Been a customer for over 5 years now. Karen Ascani is the best!"
We responded:
"Joseph, thank you for your wonderful feedback! I'm happy to know that you have been satisfied with our service for over five years. Karen and the team are truly dedicated to providing great support, and we're grateful to have you with us. If you ever need anything, don't hesitate to reach out!"
Cherie Saucier
November 19, 2025
5
out of
5
rating by Cherie Saucier
"Very nice and helpful office staff!"
We responded:
"Thank you, Cherie! I'm happy to hear that our office staff was able to assist you in such a positive way. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Glad Courv
November 12, 2025
5
out of
5
rating by Glad Courv
"Karen at this location is great. I called during a family medical crisis needing to switch from Progressive and she took care of my needs promptly, professionally, and was very empathetic to my circumstances."
We responded:
"Thank you, Glad! I'm happy to hear that Karen was able to assist you during such a challenging time. Our team is committed to providing empathetic and professional service, and it's wonderful to know Karen made a positive impact. If you need anything else, feel free to reach out!"
Nicholas Meis
November 12, 2025
5
out of
5
rating by Nicholas Meis
"Karen lowered the price of my policy by 20%! Getting the best price for car insurance with SF is a breeze."
We responded:
"Nicholas, thank you for your feedback! I'm happy to hear that Karen was able to help you save on your policy. We always aim to make the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
Katina Jones
November 10, 2025
5
out of
5
rating by Katina Jones
"Mrs.Tiffany was a big help with helping me save on my auto insurance plus more. I’m glad I choosed state farm as my insurance company"
We responded:
"Katina, thank you for your review! I'm happy to hear that Tiffany was able to assist you with your insurance savings. We appreciate your choice in State Farm and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Claudio Venancio
November 5, 2025
5
out of
5
rating by Claudio Venancio
"Very quick and easy! Saved me about $80 per month. She was very knowledgeable and made the process very simple"
We responded:
"Claudio, thank you for your fantastic feedback! I'm happy to hear that you found the process quick and easy, and that we could help you save money. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
donna wester
November 4, 2025
5
out of
5
rating by donna wester
"Karen was very helpful and friendly."
We responded:
"Thank you, Donna! I'm happy to hear that Karen was able to assist you in such a friendly and helpful manner. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
William McIntyre
October 29, 2025
5
out of
5
rating by William McIntyre
"The agent was very professional and knowledgeable of her worth. Very beautiful and cheerful attitude."
We responded:
"Thank you for your review, William! I'm happy to hear that you appreciated the professionalism and cheerful attitude. It's wonderful to know that you had a positive experience. If there's anything else you need, feel free to reach out!"
Russ A
October 28, 2025
5
out of
5
rating by Russ A
"My State Farm Agent Jodi Rizzuto is an exceptional agent! Always there for a question and always working to save me money and still provide top knotch service."
We responded:
"Russ, thank you for your wonderful feedback! I'm delighted to hear that Jodi is providing you with excellent service and helping you save money. We truly appreciate your support and are here for any questions you might have. Let us know if there's anything else we can assist you with!"
Justin Moore
October 24, 2025
5
out of
5
rating by Justin Moore
"I’ve had the pleasure of working with Karen Ascani, who has been absolutely wonderful. She worked with my parents for many years, and after their recent passing, she handled the transition of everything over to me with such professionalism, kindness, and care. Karen was incredibly patient and informative every step of the way, making a difficult process so much easier to navigate. She truly went above and beyond to make sure everything was handled smoothly and that I fully understood all the details. Her compassion and attention to detail really stood out. It’s rare to find someone who not only knows their job so well but also genuinely cares about the people they help. The entire office is warm, welcoming, and always a pleasure to deal with. I can’t recommend Karen and her team highly enough — they make you feel like family rather than just a client. Thank you to the entire State Farm Team."
We responded:
"Thank you, Justin, for sharing your experience! I'm so happy to hear that Karen provided such exceptional service during a challenging time. Her dedication and compassion are truly valued, and I'm glad she made the process easier for you. Our team is committed to treating everyone like family, and your kind words mean a lot to us. If there's anything else we can do for you, please let us know!"
David Ybarzabal
September 30, 2025
5
out of
5
rating by David Ybarzabal
"Totally give it a 10 out of 10"
We responded:
"David, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Michelle Steele
September 12, 2025
5
out of
5
rating by Michelle Steele
"Tiffany at State farm is an excellent and amazing agent."
We responded:
"Thank you, Michelle! I'm happy to hear that Tiffany provided you with excellent service. Our team is dedicated to offering the best experience possible. If you need anything else, feel free to reach out!"
Nj Miller
September 12, 2025
5
out of
5
rating by Nj Miller
"Tiffany provided exactly what I needed."
We responded:
"Thank you, Nj Miller! I'm happy to hear that Tiffany was able to assist you with exactly what you needed. We appreciate your feedback and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Cristina Woods
September 11, 2025
5
out of
5
rating by Cristina Woods
"The office was very helpful. They work hard to get you the best rates possible."
We responded:
"Cristina, thank you for your wonderful feedback! I'm happy to know our office was able to assist you effectively and find great rates. If you ever need anything else, feel free to reach out!"
Yolanda
September 5, 2025
5
out of
5
rating by Yolanda
"Karen took her time in explaining everything. And answered all my questions."
We responded:
"Yolanda, thank you for your review! I'm happy to hear that Karen was able to provide clear explanations and answer all your questions. Our team is dedicated to ensuring you have a great experience. If you need anything else, feel free to reach out!"
Judith Leto
September 2, 2025
5
out of
5
rating by Judith Leto
"I was checking the price of my car insurance and the agent told me if I took the safe driving course offered by AAA i could save some money on my insurance"
We responded:
"Hey, Judith! Thanks so much for sharing that we could help you explore lower costs on your full coverage auto insurance through the safe driving course. It is great to hear you found an option that worked for you, and we appreciate you taking the time to share your experience."
Bill Mitchell
August 27, 2025
5
out of
5
rating by Bill Mitchell
"Tiffany was very knowledgeable and helpful in getting a new condo policy for me. She presented 5 options with various coverages, limits and premiums to get the best overall policy for the money. I'm sure she would have had more if I had asked. I highly recommend this agency, my family have been insured through them for home and auto for decades."
We responded:
"Thank you for your review, Bill! I'm happy to hear that Tiffany was able to assist you with your policy and present you with a range of options. It's wonderful to know that your family has trusted us for so many years. Let us know if there's anything else we can do for you!"