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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Danielle Goldstein

Danielle Goldstein

August 8, 2025

5  out of  5
rating by Danielle Goldstein
"Karen was very helpful in getting the right coverage I needed. Thank you for all your help."
We responded:
"Thank you, Danielle! I'm happy to hear Karen was able to assist you in finding the right coverage. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Eileen Fitzpatrick

August 6, 2025

5  out of  5
rating by Eileen Fitzpatrick
"My sister recommended Karen for my car insurance. She is the absolute best. She helped me find the best rate, helped me set up the safe driving app in my car and saved me lots of money. She is my insurance agent, my friend and my advisor when I had a decision to make on home insurance. KUDOs to everyone in the office. They make you feel like you are their only customer."
We responded:
"Thank you, Eileen, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Zelvin Smith

Zelvin Smith

August 6, 2025

5  out of  5
rating by Zelvin Smith
"Every time I have the chance to speak to Mrs. Karen she always is so helpful and nice."
We responded:
"Thank you, Zelvin! I'm happy to hear that Karen has been helpful and kind during your interactions. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Raquel Roth

Raquel Roth

July 30, 2025

5  out of  5
rating by Raquel Roth
"Ms.Tiffany and the staff there are so helpful and friendly to make sure all your needs are met. Please visit their office in Metairie on David Drive."
We responded:
"Thank you, Raquel! I'm happy to hear that Ms. Tiffany and our team provided you with such friendly and helpful service. We appreciate your recommendation and look forward to continuing to meet your needs. Let us know if there's anything else we can assist you with!"
Profile photo of Lawrence N. Powell

Lawrence N. Powell

July 25, 2025

5  out of  5
rating by Lawrence N. Powell
"We received wonderful assistance in dealing with a flood insurance paperback issue demanding urgent issue. Tiffany couldn't have been more professional and cheerful. Two thumbs up. I'd add a third of fourth had I been blessed with extra digits."
We responded:
"Thank you for your review, Lawrence! I'm happy to hear that Tiffany provided such professional and cheerful assistance with your insurance paperwork. Your kind words mean a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Steven roth

Steven roth

July 22, 2025

5  out of  5
rating by Steven roth
"Ms. Karen Ascani is the very best and I am glad to go thru her. I've ben with this company forever and greatly appreciate service like this."
We responded:
"Steven, thank you for the fantastic rating! I'm happy to know you had a positive experience with our office. If you ever need further assistance, don't hesitate to reach out. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
Profile photo of Gina Reed

Gina Reed

July 21, 2025

5  out of  5
rating by Gina Reed
"I BROUGHT A VEHICLE IN TEXAS OVER THE WEEKEND AND I REACHED OUT TO BRITTANY SANTANGELO AND SHE MADE THE TRANSITION SO SMOOTH-THIS OFFICE REALLY GOES ABOVE AND BEYOND🩵"
We responded:
"Thank you, Gina! I'm so happy to hear about your smooth experience with Brittany. Our office is dedicated to providing exceptional service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of Aaron Gamble

Aaron Gamble

July 15, 2025

5  out of  5
rating by Aaron Gamble
"Very helpful and very informative thank for all your help and support best office in Louisiana!!!"
We responded:
"Thank you, Aaron! I'm happy to know you found our office helpful and informative. We strive to be the best in Louisiana, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Tabitha Jolissaint

Tabitha Jolissaint

July 8, 2025

5  out of  5
rating by Tabitha Jolissaint
"I'm so grateful for Tiffany Mercer!! She is a absolute sweetheart, she went above and beyond to help me get switched over to State Farm! I was so nervous because I had been with my other insurance company for over 20 years. But Ms. Tiffany walked me through everything and explained everything to me perfectly! I couldn't be happier to be in the State Farm Family!!"
We responded:
"Thank you, Tabitha! I'm delighted to hear about your positive experience with Tiffany. She truly cares about making the transition smooth and stress-free for our customers. We're happy to have you as part of the State Farm family! If you have any questions or need further assistance, feel free to reach out."
Profile photo of Lauren Decker

Lauren Decker

June 29, 2025

5  out of  5
rating by Lauren Decker
"Tiffany took her time and explained all of my options and save the most money on my insurance."
We responded:
"Thank you, Lauren! I'm happy to hear that Tiffany was able to assist you effectively and help you save on your insurance. Our team is dedicated to providing clear and helpful guidance. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Wayne Phillpott

Wayne Phillpott

June 10, 2025

5  out of  5
rating by Wayne Phillpott
"I had a fantastic experience working with Karen Ascani on my auto insurance. She was incredibly helpful, knowledgeable, and easy to talk to. Karen took the time to understand what I needed and found a policy that offered great coverage at a very competitive rate. She made the entire process smooth and stress-free. I highly recommend her to anyone looking for reliable, personalized insurance service."
We responded:
"Thank you, Wayne, for sharing your experience! I'm delighted to hear that Karen was able to assist you with your insurance needs and provide a smooth, stress-free process. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Cindy Weaver

Cindy Weaver

June 4, 2025

5  out of  5
rating by Cindy Weaver
"Amy’s office has always been quick to help, and find answers. Karen is extremely helpful and go the extra mile to help with insurance needs."
We responded:
"Thank you, Cindy! I'm happy to hear that our office has been able to assist you promptly. Karen is indeed a valuable part of our team, and I'm glad she could go the extra mile for your insurance needs. If there's anything else we can do for you, just let us know!"
Profile photo of Valerie May

Valerie May

May 27, 2025

5  out of  5
rating by Valerie May
"Karen in Amy Falcon's office is always very helpful and answers my questions quickly and assists in my requests"
We responded:
"Thank you for the wonderful review, Valerie! Karen is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Jada O'Donnell

Jada O'Donnell

May 20, 2025

5  out of  5
rating by Jada O'Donnell
"Ms. Karen is amazing. Always answering any questions I have and helps in any way she can!"
We responded:
"Thank you, Jada! We’re so happy to hear about your positive experience with our team. Their dedication to answering questions and providing assistance is truly valued. If you need anything else, feel free to reach out anytime!"
Profile photo of elizabeth garrido

elizabeth garrido

May 15, 2025

5  out of  5
rating by elizabeth garrido
"Karen Ascani is great to work with and she is very knowledgeable."
We responded:
"Thank you, Elizabeth, for your wonderful feedback! I'm glad to hear that Karen's knowledge and approach have made your experience a positive one. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Mark Manganello

Mark Manganello

May 14, 2025

5  out of  5
rating by Mark Manganello
"Extremely Friendly, knowledgeable, and professional!"
We responded:
"Thank you, Mark, for your wonderful feedback! I'm glad you found our team to be friendly, knowledgeable, and professional. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Kim Wise

Kim Wise

May 14, 2025

5  out of  5
rating by Kim Wise
"My go to insurance company for years! I love their attention to details, ease of communication and continued partnership. Thank you Amy Falcon & Team!"
We responded:
"Thank you, Kim, for your wonderful feedback! I'm glad to know that our attention to detail and ease of communication have made a positive impact on your experience. Your continued partnership means a lot to us. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"
Profile photo of Steven Domangue

Steven Domangue

May 13, 2025

5  out of  5
rating by Steven Domangue
"It is always a pleasure to be able to deal with insurance agents that knows what they are doing and point you in the right direction."
We responded:
"Steven, thank you for the 5-star review! We at Amy Flacon State Farm Insurance Agency are always here to help you with your insurance needs. Happy Holidays Steven!"
Profile photo of Michael Mattingly

Michael Mattingly

May 8, 2025

5  out of  5
rating by Michael Mattingly
"Karen is the best . I have been with her for 20+ years."
We responded:
"Thank you, Michael, for your wonderful feedback! I'm happy to know that Karen has been able to assist you for over 20 years. Her dedication and commitment to providing excellent service are truly appreciated. If you ever need anything else, feel free to reach out to our office."
Profile photo of shaquanta miller

shaquanta miller

May 8, 2025

5  out of  5
rating by shaquanta miller
"I have known Karen for years as my insurance agent and she's like family. Karen is very professional and truly cares. Karen always goes at extra mile. The customer service at Amy Falcon's location is a 10 out of 10."
We responded:
"Thank you, Shaquanta, for your wonderful feedback! I'm delighted to hear that Karen has been such a supportive and caring presence for you over the years. Her dedication to going the extra mile truly makes a difference. We're grateful for your kind words about our customer service and are always here to assist with any of your insurance needs!"
Profile photo of Samantha Faust

Samantha Faust

May 6, 2025

5  out of  5
rating by Samantha Faust
"Very helpful and knowledgeable concerning my insurance needs. Auto, homeowners, and Life."
We responded:
"Thank you, Samantha, for your kind words! I'm glad to know that you found our assistance with your insurance needs helpful and knowledgeable. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
Profile photo of Linda S

Linda S

May 5, 2025

5  out of  5
rating by Linda S
"Amy Falcon - State Farm Agent - Karen Ascani - so very helpful - they are great. Good experiences with State Farm."
We responded:
"Thank you, Linda, for sharing your positive experience with our team! I'm happy to hear that Karen and the rest of the team were able to assist you effectively. We're here for any of your insurance needs, so feel free to reach out anytime!"
Profile photo of Keith Cavallino

Keith Cavallino

May 1, 2025

5  out of  5
rating by Keith Cavallino
"Always quick and helpful. Have had car/renters insurance with them for years. Been quick when dealing with claims and any thing I've needed. A+ service"
We responded:
"Thank you, Keith, for your wonderful feedback! I'm happy to know that our team has been quick and helpful with your car and renters insurance needs over the years. Your satisfaction with our service, especially in handling claims, is greatly appreciated. If you ever need further assistance, feel free to reach out!"
Profile photo of Michelle Geoffrey

Michelle Geoffrey

April 30, 2025

5  out of  5
rating by Michelle Geoffrey
"I am so grateful for a wonderful car insurance. Karen is the best and is always there when I need her."
We responded:
"Thank you, Michelle, for your kind words! I'm happy to know that you're satisfied with your insurance. Karen is indeed a valuable part of our team, and we're glad she's been there for you. If you ever have any questions or need further assistance, feel free to reach out."
Profile photo of APRIL FACIANE

APRIL FACIANE

April 28, 2025

5  out of  5
rating by APRIL FACIANE
"Karen was super friendly, professional and assisted me with all of my needs. Excellent service."
We responded:
"Thank you, April! I'm happy to hear that Karen provided you with such friendly and professional service. We appreciate your feedback."