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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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david stevens

April 21, 2025

5  out of  5
rating by david stevens
"Been my agent for years. I cant say it enough, but for me, they have always been there, even after I've gotten upset and raged a little on them, they've always been respectful and most of all, helpful. I don't know too many other agencies because I've been with Amy for so long, but I'm glad I haven't had too. Thank you everyone for all the help everytime."
We responded:
"Thank you, David, for your kind words and loyalty over the years! I'm happy to hear that our team has been there for you, even during challenging times. Your support and satisfaction mean a lot to us. If you ever need anything or have questions, we're here to help!"
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Yasser Elnabarawy

April 15, 2025

5  out of  5
rating by Yasser Elnabarawy
"Extremely helpful, patient, and resourceful—always willing to take the time to assist, explain things clearly, and go the extra mile to find solutions."
We responded:
"Thank you, Yasser, for your wonderful feedback! I'm happy to know that you found the assistance helpful and resourceful. It's important to me to ensure everything is explained clearly and to go the extra mile for solutions. If you ever need further assistance or have any questions, feel free to reach out!"
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Al Miller

April 15, 2025

5  out of  5
rating by Al Miller
"Tiffany was very helpful and knowledge in giving me a great quote and I really appreciate all she does for me and others."
We responded:
"Thank you, Al, for sharing your positive experience! I'm happy to hear that Tiffany was able to assist you with a great quote. Her dedication to helping our customers is truly valued. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Marc Pero

April 15, 2025

5  out of  5
rating by Marc Pero
"Always very courteous and eager to assist with any problems."
We responded:
"Thank you, Marc, for your kind words! I'm happy to know that our team's courteous service and eagerness to assist have made a positive impact. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help!"
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Michelle Suter

April 9, 2025

5  out of  5
rating by Michelle Suter
"Tiffany has been so helpful in setting us up with affordable auto insurance for our family with new teenage drivers."
We responded:
"Thank you, Michelle, for sharing your experience! I'm happy to hear that Tiffany was able to assist you in finding affordable insurance for your family. Having new teenage drivers can be a big step, and we're here to make it as smooth as possible. If you have any more questions or need further assistance, please feel free to reach out."
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Patricia Schexnaildre

March 30, 2025

5  out of  5
rating by Patricia Schexnaildre
"Amy Falcon's State Farm office is always so helpful and friendly. I spoke with Jennifer today, and she was very knowledgeable and answered all my questions while being very patient!! The ladies are always a pleasure to talk to and work with!"
We responded:
"Thank you, Patricia! I'm pleased to hear that Jennifer provided knowledgeable and patient service, answering all your questions. We're grateful for your positive feedback and look forward to assisting you further with your insurance needs. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Arlena Morris

March 25, 2025

5  out of  5
rating by Arlena Morris
"Tiffany is an amazing agent. She listens to me and takes her time to answer all my questions."
We responded:
"Thank you, Arlena! I'm happy to hear that Tiffany has been attentive and thorough in addressing your questions. We appreciate your feedback and are here to help with any future needs you may have."
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Debi Dantoni

March 24, 2025

5  out of  5
rating by Debi Dantoni
"It was a pleasure doing business with Amy Falcon && her office staff. Call them for any of your insurance needs. They are very knowledgeable && friendly with their clients."
We responded:
"Thank you, Debi, for sharing your experience! I'm glad to know that you found our team knowledgeable and friendly. It's wonderful to have your support and recommendation. If you ever need assistance or have questions, feel free to reach out to our office anytime."
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Scarlet Heart

March 16, 2025

5  out of  5
rating by Scarlet Heart
"Tiffany Mercer was Very friendly and Very thorough with explaining my options. Thanks State Farm!"
We responded:
"Thank you, Scarlet, for your wonderful feedback! I'm delighted to know that Tiffany provided you with friendly and thorough service. We appreciate your support and are here for any future questions or needs you might have. Have a great day!"
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Steve Kent

March 16, 2025

5  out of  5
rating by Steve Kent
"A go to place for all your insurance needs. Great customer service. Always available to get answers for all my questions about the different types of insurance. ."
We responded:
"Thank you, Steve, for your fantastic review! I'm glad to know that our team has been able to provide you with great customer service and answer all your insurance questions. We're always here to help with any of your insurance needs. Feel free to reach out anytime!"
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Desi Tanner

March 11, 2025

5  out of  5
rating by Desi Tanner
"I feel blessed with Karen. The sweetest and most helpful person. Always there for me!"
We responded:
"Thank you so much, Desi, for your wonderful feedback! I'm delighted to know that Karen has been such a supportive presence for you. Her dedication to helping others truly shines through. If you ever need anything else, please feel free to reach out to our office. We're here to assist you!"
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Mark Soden

February 28, 2025

5  out of  5
rating by Mark Soden
"Karen Ascani has handled our account for well over 20 years and we couldn’t be more pleased with her care, concern and professionalism! We just love her!"
We responded:
"Thank you, Mark, for your wonderful feedback! I'm so happy to hear that Karen has been taking such great care of your account for over 20 years. Her dedication and professionalism truly make a difference. If you ever need anything or have questions, feel free to reach out to our office. We're here to help!"
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Melissa C

February 27, 2025

5  out of  5
rating by Melissa C
"I’ve been a customer at Amy’s office for about 20 years. Karen A. and all the staff are always so helpful and a pleasure to work with! Their personalized attention and caring truly makes it a wonderful experience."
We responded:
"Thank you, Melissa, for being with us for 20 years! I'm so happy to hear that Karen and the team have made your experience enjoyable with their personalized attention and care. We truly appreciate your loyalty and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out!"
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Debbie Sikes

February 26, 2025

5  out of  5
rating by Debbie Sikes
"My family and I have been blessed to have Karen Ascani with Amy Falcon’s office handling all our insurance needs. She has covered our vehicles, home, and life insurance for over 30 years. We have always felt that we were in good hands with Karen and State Farm Insurance."
We responded:
"Debbie, your loyalty and trust in Karen's expertise for nearly 30 years mean the world to us! We're thrilled to have provided you with affordable rates, professional service, and valuable advice on bundling and safety measures. Thank you for choosing our office for your home, auto, and life insurance needs! Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Debbie Moore

February 15, 2025

5  out of  5
rating by Debbie Moore
"I had the pleasure of speaking with Tiffany Mercer , from Amy Falcon’s state farm office. She explained all the options that I have for life insurance. Because I have medical issues, life insurance isn’t easy for me to get. I was not pressured to buy anything. She did explain to me the different insurance options available for someone like me that I was unaware of. Her customer service was excellent, and she made me feel like family! Thank you very much Tiffany!! Your kindness was appreciated."
We responded:
"Thank you, Debbie, for sharing your experience! I'm delighted to hear that Tiffany was able to assist you and provide the support you needed. It's wonderful to know that her approach made you feel comfortable and informed. We truly value your feedback and are here for any future questions or assistance you may need."
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Mark Bitterwolf

February 11, 2025

5  out of  5
rating by Mark Bitterwolf
"Always enjoy working with Karen, very professional and knowledgeable."
We responded:
"Thank you, Mark, for sharing your experience! I'm happy to know that Karen's professionalism and expertise have made your interactions enjoyable. We're grateful to have her on our team."
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keklub

February 10, 2025

5  out of  5
rating by keklub
"Karen is awesome!! She’s helped me a lot over the years."
We responded:
"Thank you for sharing your positive experience! I'm glad to know that Karen has been such a great help to you over the years. We appreciate your feedback and are here for any future assistance you may need!"
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Joshua Parnell

February 5, 2025

5  out of  5
rating by Joshua Parnell
"Brittany was very helpful from the moment I walked in the door. By switching to her I was able to save 300 bucks a month. Highly recommend"
We responded:
"Thank you, Joshua! I'm glad to hear that Brittany was able to assist you and help you save. Your recommendation means a lot to us. If you need further assistance, feel free to reach out anytime!"
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Dennis Gibliant

February 3, 2025

5  out of  5
rating by Dennis Gibliant
"Karen was great and she took the time to explain everything to me"
We responded:
"Thank you, Dennis, for sharing your experience! I'm happy to hear that Karen took the time to explain everything to you. We appreciate your feedback and are always here to assist with any future questions or needs you may have."
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Marie Giroir

January 31, 2025

5  out of  5
rating by Marie Giroir
"Awesome job aways there for you. Great service very professional always handles my business."
We responded:
"Thank you, Marie! I'm glad to know that you appreciate the service and professionalism our office provides. We're always here to handle your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
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Brian Folse

January 31, 2025

5  out of  5
rating by Brian Folse
"Excellent service,also provided additional information that will help me in the future"
We responded:
"Thank you, Brian, for your fantastic feedback! I'm glad you found the service excellent and the additional information helpful. "
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Joseph Ascani

January 28, 2025

5  out of  5
rating by Joseph Ascani
"Amy falcon and her team have always done great work! Been a customer for over 5 years now. Karen Russo is the best!"
We responded:
"Joseph, thank you for your wonderful feedback! I'm happy to know that you have been satisfied with our service for over five years. Karen and the team are truly dedicated to providing great support, and we're grateful to have you with us. If you ever need anything, don't hesitate to reach out!"
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Gold Trump

January 28, 2025

5  out of  5
rating by Gold Trump
"Great service"
We responded:
"Thank you! I'm glad you appreciated our service. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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paula elliott

January 15, 2025

5  out of  5
rating by paula elliott
"Mrs. Tiffany is the best agent you can ever ask for. She is so patient with her customers. When we first met which was at my job, she was bringing a gift in for one of my associates and her and I hit it off instantly. I called one day needing insurance and guest who answer the phone, Mrs. Tiffany she us a keeper."
We responded:
"Thank you, Paula, for sharing your wonderful experience with Tiffany! I'm happy to know that her patience and dedication made such a positive impression on you. It's great to hear how you connected with her from the start. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
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elizabeth garrido

January 14, 2025

5  out of  5
rating by elizabeth garrido
"Karen Ascani is great to work with and she is very knowledgeable."
We responded:
"Thank you, Elizabeth, for your wonderful feedback! I'm glad to hear that Karen's knowledge and approach have made your experience a positive one. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"